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Non-profit association in Goiânia, Brazil. CNPJ 49.637.563/0001-84

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Frequently asked questions

About Pix donations, the safety of your money, transparency and INCESC’s work with neurodivergent children.

Donating via Pix

How to donate and how to be sure the money reaches INCESC.

How do I donate?

On the donation page, choose an amount and tap Donate via Pix. You copy the code or scan the QR code with your bank app, check the recipient and confirm. Pix is a Brazilian instant payment method: you need a Brazilian bank app to donate this way.

Why doesn’t the Pix code appear yet?

INCESC is verifying its official Pix key and the recipient’s name. The site only shows a code and QR code after this check. In the meantime, you can arrange your donation by phone at +55 (62) 4101-5303 or by email at contato@incesc.org.br.

How do I know the Pix goes to INCESC?

Before you confirm, your bank app shows the recipient’s name and CNPJ, sometimes with some digits hidden. Check that Instituto Cidadão de Educação, Saúde, Cultura, Esporte e Lazer (INCESC) appears along with the visible digits of 49.637.563/0001-84. If it shows another name, do not confirm.

What is the minimum amount?

R$5.00. The suggested amounts are just shortcuts: you can type another one. For donations above R$ 50,000, contact INCESC first.

Does the site confirm that my Pix was received?

No. Confirmation and the receipt appear in your bank app. INCESC only considers a donation received after verifying the credit in its bank statement.

How can I check that my donation was used?

When you donate, you receive a protocol number (for example, D-3F9A1C2B). Keep it. After INCESC verifies the credit in its bank statement, the donation appears on the transparency page with the protocol number, amount, date and cause, and, if you authorize it, with your name masked. On the same page you can see how much the cause raised, the expenses with receipts and the balance.

Can I donate every month?

There is no automatic monthly donation yet. If you want to give regularly, you can make one Pix a month or contact INCESC to arrange it.

Receipts and taxes

Do I get a receipt for my donation?

You can request one. Send your Pix receipt to contato@incesc.org.br asking for the donation receipt.

Can I deduct my donation from income tax?

INCESC currently does not state that donations are deductible from Brazilian income tax, so do not count on this deduction. If that changes, it will be published here.

INCESC and CEAI

What is the relationship between INCESC and CEAI?

CEAI, the Integrated Activities Center (Centro de Atividades Integradas), is an INCESC project. It operates at the institute’s headquarters in Goiânia and is dedicated to neurodivergent children and adolescents, with a focus on autism.

Where does the donated money go?

The donation is received by INCESC and supports its work with neurodivergent children, with a focus on autism, and with their families. The verified amount raised, the expenses with receipts and the balance of each cause are published on the transparency page.

How can a family get care at CEAI?

CEAI serves families through health insurance plans and private appointments. To ask about openings and conditions, contact CEAI on WhatsApp at (62) 99143-9699 (opens in a new tab).

Do the photos on the site show children cared for at CEAI?

No. Images marked as illustrative were created for the campaign. Real children only appear with their families’ authorization.

Privacy and security

Does the site collect my data?

We do not ask for your CPF, email or phone number to donate, and we do not use tracking cookies. We record the amount and cause you choose and, only if you want, a name that appears masked (for example, “Ma So”) on the public list of verified donations. Details in the privacy policy.

I received a Pix request in INCESC’s name by message. Is it real?

Be wary and do not pay codes received by message. Use the code on this site when it is active, or arrange your donation through the official channels: +55 (62) 4101-5303 or contato@incesc.org.br.

Questions answered? Donate via Pix

Choose an amount and check INCESC’s name in your bank app before confirming. Then follow the results on the transparency page.

Donate via Pix